What a figure is
Every number on EV Partners is a count of repair orders: the work orders a shop opens in Shop-Ware when a car comes in and closes when the work is done. An order counts when the work was on a hybrid or EV part of the car, and it counts once, however many parts it covered. Oil changes, tires and routine maintenance are left out. A report's figure for each shop is that shop's distinct repair orders, so the shops' figures add up to the report's total.