Repair orders counted:36,158

What really breaks on hybrids and EVs. Counted from the repair orders of three independent shops.

Pick a car or a fault code, see how often each shop has fixed it, then read their own words.

EV Partners

36,158

repair orders, counted one way across the three shops.

How we count
Earthling AutomotiveAtomic AutoMile Hybrid Automotive

Every topic, counted. Pick a car or a fault code and see how often each shop has fixed it.

Toyota PriusVehicle reportPrius 12-volt battery: why a small battery stops a big carA weak auxiliary battery is the most common reason a Prius will not go into Ready, and it can look like a hybrid fault.10,007repair orders5,627Earthling, 56%2,890Atomic, 29%1,490Mile Hybrid, 15%Model years 2001-2022Read Toyota PriusVehicle reportPrius inverter faults: what fails, and what is only a symptom4,124repair orders2,260at Earthling Automotive1,176at Atomic Auto688at Mile Hybrid AutomotiveModel years 2001-2022Read Toyota PriusVehicle reportPrius hybrid battery: replace, recondition or repair3,764repair orders1,893at Earthling Automotive985at Atomic Auto886at Mile Hybrid AutomotiveModel years 2001-2020Read P0A80Toyota PriusCode referenceP0A80 Decoded: What "Replace Hybrid Battery" Actually Means on a Prius3,764repair orders1,893at Earthling Automotive985at Atomic Auto886at Mile Hybrid AutomotiveModel years 2001-2020Read Toyota PriusVehicle reportPrius brakes: the actuator, the accumulator and the regen blend3,547repair orders1,572at Earthling Automotive1,384at Atomic Auto591at Mile Hybrid AutomotiveModel years 2001-2022Read Toyota PriusVehicle reportPrius cooling: engine and inverter water pumpsA Prius has two coolant loops and two pumps. When either one quits, the car tells you in different ways.2,577repair orders606Earthling1,366Atomic605Mile HybridModel years 2001-2022Read Toyota PriusVehicle reportPrius transaxle: noise, shudder and the motor-generatorsThe hybrid transaxle holds both motor-generators and the planetary gear. Most noises have simpler causes than the transaxle itself.1,272repair orders3Earthling1,268Atomic1Mile HybridModel years 2001-2022Read Toyota Prius cVehicle reportPrius c 12-volt battery and no-start complaints519repair orders270at Earthling Automotive179at Atomic Auto70at Mile Hybrid AutomotiveModel years 2012-2018Read Toyota Highlander HybridVehicle reportHighlander Hybrid brakes: a heavy hybrid stopping361repair orders165at Earthling Automotive113at Atomic Auto83at Mile Hybrid AutomotiveModel years 2001-2023Read Toyota RAV4Vehicle reportRAV4 brakes: regeneration, rust and pads that last304repair orders161at Earthling Automotive132at Atomic Auto11at Mile Hybrid AutomotiveModel years 1997-2024Read Ford Escape HybridVehicle reportFord Escape Hybrid battery: an early hybrid, aging245repair orders45at Earthling Automotive13at Atomic Auto187at Mile Hybrid AutomotiveModel years 2005-2011Read

Showing 11 of 35 topics. Counted live, October 2026.

All 35 topics

Three shops, three owners. Independent hybrid and EV specialists in three cities, each run by the person who built it.

Carolyn Coquillette at a workbench in the shop, a car up on a blue lift behind her
Earthling AutomotiveSan Francisco, CA · since 2007

Carolyn CoquilletteCo-Founder and CEO

Carolyn opened Luscious Garage in a SOMA warehouse in 2007, when hybrids were new and most shops would not touch them. The shop software she had built there became Shop-Ware, which she founded in 2013.

Travis Decker in the blue and black Atomic Auto shirt, smiling over his shoulder at the front-desk computer
Atomic AutoPortland, OR · since 2005

Travis DeckerOwner, ASE Master Technician

Travis started Atomic in 2005 after years of fixing Saabs for friends, and turned it into a hybrid shop when the cars changed. He still does a lot of the diagnosis, and answers a lot of the texts.

Eric Sumpter, owner of Mile Hybrid Automotive, smiling, with short grey hair, wire glasses and a brown pullover
Mile Hybrid AutomotiveDenver, CO · since 2008

Eric SumpterOwner

Eric left about twenty years in technology in 2008 to build the shop, and its first hybrid work was reconditioning Prius battery packs. Other Denver repair shops send it diagnosis and sublet work.

How they connect. Opened years apart, all three keep their repair orders in Shop-Ware, and the hub counts them as one network.

  1. Atomic AutoTravis Decker, Portland
    1. 2005Atomic Auto opens in Portland as a Saab shop
    2. Counted from 2014
  2. Earthling AutomotiveCarolyn Coquillette, San Francisco
    1. 2007Luscious Garage opens in a SOMA warehouse
    2. 2013Carolyn's shop software becomes Shop-Ware
    3. Counted from 2015
    4. 2023Moves to Bayshore Boulevard as Earthling Automotive
  3. Mile Hybrid AutomotiveEric Sumpter, Denver
    1. 2008Eric leaves corporate tech to build Mile Hybrid
    2. 2009First hybrid work: reconditioning Prius packs
    3. Counted from 2015
EV Partners

36,158

repair orders, counted one way across the three shops.

How we count

Open, before the records we countRepair orders counted, from Shop-Ware

Independently owned.

Three hybrid and EV specialists, each independently owned and still run by its founder.

All on Shop-Ware.

All three keep their repair orders in Shop-Ware, which began as Carolyn's own shop software at Luscious Garage.

Counted one way.

Every figure is distinct repair orders, counted by the same rules at each shop, so the three add up to one network.

Linked down.

Each topic on the hub links down to each shop's own write-up, on the shop's own site.

From the shops' own sites. Every topic on the hub links down to the shops' own write-ups. These are the newest, on each shop's site.

EV Partners35 topics on the hub
The records

Built on years of records. Every counted repair order since the records begin.

repair orders on record
36,158
shops counting
3
topics written up
35
first year on record
2014
October 202636,158on record
“We do not guess. We test, verify, explain the issue clearly, and recommend the repair that makes the most sense for your vehicle.”
Mile Hybrid AutomotiveHybrid and EV repair, Denver

Questions people ask. Short answers about the shops, the numbers and the network.

What is EV Partners?

A network of independent hybrid and EV repair shops. Each shop stays independently owned. Together we publish the EV Repair Hub, reports written from the shops' own repair orders and reviewed by a person before they publish.

Does EV Partners fix cars?

No. The shops do: Earthling Automotive in San Francisco, Atomic Auto in Portland and Mile Hybrid Automotive in Denver. Call the one nearest you.

Where do the numbers come from?

From the shops' own Shop-Ware records: 36,158 repair orders on hybrid and EV work so far. Each one is a real job a shop wrote up, counted once.

How we count

Are the numbers real and current?

Yes. No figure on this site is typed. Each one is counted from the records when the page is served, and the records sync every night. The latest sync is from October 2026.

Is customer data shared?

No. Only counts leave a shop: the make, model and model year, the system worked on, fault codes and the quarter the work closed. No names, phone numbers, addresses, VINs or plates.

Which cars do the shops work on?

Mostly hybrids, and mostly Toyotas: 73 percent of the repair orders we count are on a Toyota, most of them a Prius. EV work, Teslas included, is real but a much smaller share.

Take it to a shop that has seen it before.